www baji999's Privacy Policy

www baji999 is an online gaming and betting platform that provides casino games, sports betting, and other entertainment services for users in Bangladesh. Protecting the privacy of our platform's users is a core part of how we operate.

This privacy policy ("Policy") applies to information collected through www baji999's website, mobile application, and other digital services. This policy is considered part of our Terms and Conditions, and by using our services you automatically agree to the terms of this policy.

Our services are for persons aged 21 or older only. If you are under 21, please refrain from using this platform and do not provide any personal information.

2.1 Identity Information

When registering an account, we collect the following information:

• Full name (as per national ID card)
• Date of birth (for age verification)
• Mobile number
• Email address
• National ID card number or passport number (where applicable)

2.2 Financial Information

To process transactions, we collect the following financial information:

• Mobile banking account details — bKash, Nagad, Rocket
• Deposit and withdrawal history
• Transaction amounts and dates

We do not store complete payment account passwords or OTPs directly. Financial information is always stored in encrypted form.

2.3 Gaming and Activity Information

The following information is recorded automatically while you use the platform:

• Gaming history, bet amounts, and results
• VIP level and points information
• Bonus claims and wagering activity
• Login times and session information

2.4 Technical Information

To ensure the security and performance of the platform, we automatically collect:

• IP address and device type
• Operating system and browser version
• Page visit times and navigation patterns
• Referral source and click data

3.1 Information Provided Directly

You provide information to us directly when you register an account on our platform, request a deposit or withdrawal, contact customer support, or fill in any form.

3.2 Automatic Collection

Information is collected automatically through cookies, log files, and other tracking technologies while you use the platform. This process is a normal part of how the website operates.

3.3 Information Received from Third Parties

We may receive certain information from payment processors (bKash, Nagad, Rocket), identity verification providers, and fraud prevention services, which is used to keep your account secure.

4.1 Service Operations

Collected information is primarily used for the following purposes:

• Creating, verifying, and managing accounts
• Processing deposits and withdrawals (minimum deposit ৳200, minimum withdrawal ৳800)
• Providing bonuses and VIP benefits
• Storing and displaying gaming history
• Providing customer support

4.2 Security and Fraud Prevention

Information is used to protect the integrity of our platform — to detect and prevent suspicious activity, prevent money laundering, and stop multiple account creation or bonus abuse. All communications are kept encrypted using SSL technology.

4.3 Service Improvement and Analysis

Anonymous analytics data is used to improve the user experience, develop new features, and evaluate platform performance. No individual is identified in this analysis.

4.4 Communication and Promotions

With your consent, we may share new offers, bonus updates, VIP benefits, and important service notifications with you. You may opt out of promotional communications at any time.

5.1 Retention Period

We retain your information for as long as your account is active and for any additional period required thereafter. Financial transaction records are kept for long-term legal and audit purposes. Certain information may be retained even after an account is closed.

5.2 Security Measures

The technical and procedural measures we have put in place to protect your information:

• SSL/TLS encryption — on all data transfers
• Database encryption — to protect stored information
• Two-factor authentication (OTP) — for account access
• Regular security audits and testing
• Restricted employee access — only authorised staff can view personal information

5.3 Response to a Security Breach

If a security breach occurs that may affect your information, we will notify you as quickly as possible and take the necessary steps to limit the damage.

6.1 Service Provider Partners

www baji999 works with trusted third parties to deliver certain services. These include payment processors (bKash, Nagad, Rocket), identity verification services, and technology support providers. These partners process information only in accordance with our instructions and subject to their own privacy commitments.

6.2 No Sale of Information

We never sell your personal information to third parties or share it for commercial purposes. Your information is used only to improve and deliver our services.

6.3 Disclosure Required by Law

We may be required to disclose relevant information to meet legal obligations, prevent fraud and money laundering, or comply with a lawful order from a competent authority.

7.1 What Cookies Are and Why They Are Used

Cookies are small text files stored on your device that help the website remember your preferences and session information. www baji999 uses cookies for the following purposes:

• Maintaining login sessions
• Saving language and display preferences
• Security verification and fraud detection
• Measuring service performance

7.2 Managing Cookies

You can reject or delete cookies from your browser settings. However, please note that disabling certain cookies may limit some important functions of the platform.

As a user of www baji999, you have the following rights:

8.1 Right to Know

You have the right to know what information we hold about you. You can view this information from your account at any time or submit a request to our support team.

8.2 Right to Correct Information

If any information on your account is incorrect, you may have it corrected. Changes to identity-related information will require the appropriate verification process.

8.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for legal, audit, or security reasons.

8.4 Right to Opt Out of Promotional Communications

You may opt out of our promotional emails or messages at any time. However, you cannot opt out of receiving important service notifications (such as account security updates).

To learn more about these rights, visit our FAQ section, which contains common questions and answers on personal information.

All services on www baji999 are for persons aged 21 or older. We do not knowingly collect information from anyone under the age of 21.

Date of birth is verified at the time of account registration. If an attempt by a minor to create an account is detected, the account will be closed immediately and the associated information will be deleted. For more information on responsible gaming, please read our Responsible Gaming Guidelines.

www baji999 may update this privacy policy from time to time. If there are any significant changes to the policy, we will notify you in the following ways:

• Displaying a clear notice on the website
• Sending a notification to your registered email
• Requesting your consent at your next login

If you continue using the platform after any changes, it will be considered that you have agreed to the updated policy. The "Last Updated" date at the top of this page always indicates when the current version was published.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. The www baji999 support team is available 24 hours a day, 7 days a week in both Bengali and English.

Contact Methods

• Live Chat: Contact us directly via the chat button in the bottom corner of the website
• Email: [email protected]

To learn more about us, visit our About Us page.